Guide
Questions worth asking
You do not need to know roofing to ask good questions. You need to know which questions have answers that can be checked.
Get it looked at
Three questions, and up to three Carlsbad contractors. Free either way.
You are on the list.
No provider in Carlsbad is taking requests through this service yet. We are lining them up, and yours is kept until one can.
- Nobody gets your details yet. Your request stays with us and is not passed to any company.
- One email when someone can help. When a provider covering your area can take it on, we email you once and ask whether you want that company, by name, to contact you.
- Deleted after 90 days. If nobody can take it on, or you do not say yes, your contact details are deleted 90 days after your request.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
Nobody will call you about this request unless you say yes to a company by name.
"Can I see a job you finished five years ago?"
Anybody can show you a roof completed last month. A roof that has been through five winters shows how the edges, valleys and penetrations were actually detailed.
"What underlayment, and how are the valleys done?"
This is the question that reveals whether you are comparing the same roof. Underlayment, ice-and-water placement, drip edge and valley treatment are where quotes quietly diverge.
"Who is actually doing the work?"
Employees, or subcontractors? Both are fine, but subcontracted crews change who carries the workers compensation cover and who stands behind the workmanship warranty.
"What does your workmanship warranty cover, and for how long?"
Ask for it in writing, in the company name, with a term. Five to ten years is common; the term matters less than whether they will still be trading.
"What happens if the decking is rotten?"
The right answer is a specific price per sheet, written into the contract before work starts. A vague answer here is how a fixed price stops being fixed on day two.
"What is your licence number, and who holds it?"
The follow-up matters more than the answer: does the entity on the licence match the entity on the paperwork, and is it active today?
In short
Write the answers down. Two weeks later, when the quotes have blurred together, the notes are what you will actually decide on.
Related questions
Can I stay in the house while it is done?
Yes, though it is loud, and things will fall off shelves in the garage. Move cars out of the driveway and take anything fragile off the walls of the top floor.
How long should a roof last here?
An architectural asphalt roof is rated for twenty-five to thirty years and, in this climate, tends to land at the lower end of that. Tile and metal go much further, provided what is underneath them is maintained.
Are the contractors licensed and insured?
We require a licence number and current insurance from every contractor in the network. Verify it yourself anyway. Your state licensing board has a free lookup, and it takes two minutes.
Find out what it costs
No cost. We email you once when a provider near you can take it on.